I can see why people go after Google for being a monopoly. They have their hand in everything. In the end they are trying to get people to use their products more so they can sell more ads. Still I’ve been very pleased with most of what Google has released.
Google Voice is no exception. When they bought Grand Central I signed up but couldn’t figure out what they were trying to do with the service. Now I know. Its pretty hard to explain everything that it’s capable of doing, but it gives you a phone manager on steroids. Read about it here.