I ordered a laptop for work on 11/1, and I was pleasantly surprised to see that it would ship in two days.
Estimated Delivery Date: 11/03/2011
Since then I’ve received an email every business day telling me that the order has been delayed and that I need to confirm the change or the order will be cancelled. There is an option to accept all future delay notices, but that would mean Dell has free reign to continue pushing their ship date back indefinitely. I can understand a business week to ship, and that would be acceptable, but don’t lie to me about being able to ship when you know you can’t do it.
It’s no wonder Apple, HP, and Lenovo are kicking your ass, Dell. Even Gateway has come back from the dead to take a piece of the pie.
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